In 2003 I opened the world’s first Training Academy dedicated to the niche Bridal Retail Industry. I work exclusively with family run businesses delivering specialist courses and services which help them consistently offer the best possible customer service and care.
In January 2020, I am introducing a glass award trophy for my regular clients to display in their showrooms. Brides will feel reassured when they see the award, they will be treated as individuals in their chosen boutique – with a team of people who are professionally trained to look after them and help them find the dress of their dreams.
I have also written a book:
The Wow Factor. How, where and when to buy your wedding dress. At last, the definitive book for brides to be. Forget the mis-information found on social media and the internet. This book outlines exactly what to expect when making that all important decision. Packed full of tips and hints and industry secrets, I’ve also combined it with a personal journal for the bride to fill in throughout her journey. It makes a fantastic gift and keepsake.
Available at Waterstones: ISBN 978-1-78623-406-3. £10.99. Or, direct from me, personalised and signed. £14.99 inc. p & p to the UK and Ireland.